The indoor hot tub was nice, but the AC was broken in the lobby.

i had a wonderful stay at the best western! the friendly staff really made a difference, especially carol at the front desk. our room was clean and cozy, and the breakfast offered a variety of hot and cold items. plus, it's just a short walk to the eating area.

would recommend

The breakfast was decent, highlighted by sweet rolls, and Elsie in the breakfast area provided exceptional service, ensuring everyone had what they needed. Cleanliness was a strong point, with a spacious room and friendly staff, but one staff member's rudeness during a busy breakfast period was disappointing and surprising given the overall pleasantness of the stay. Daily interactions with staff were generally positive and welcoming.

friendly staff but room for improvement

The friendly staff made a real effort to ensure our comfort during our stay. The breakfast offered a great selection, which I appreciated for starting my day right.

The room could use updates to match the overall quality of service provided.

Great for families seeking some peace

So first off, the staff, they were really accommodating and went above and beyond, totally exceeded my expectations. And the indoor/outdoor pool? It was a lifesaver for the kids, they just loved it!

It was a bit pricey, but not outrageous.

Had an amazing group vacation with friends! We visited the nearby restaurants and mini golf courses, which were so much fun. The staff were attentive, and the breakfast was decent, but make sure to get there early. Enjoyed a clean room with easy access to the outdoor pool.

We did have a little trouble with noise from a group of kids running around the halls late into the night, which made it hard to sleep.

We had a wonderful stay! The indoor and outdoor pools were perfect for my kids, and the breakfast was excellent, thanks to the friendly staff. We enjoyed exploring the nearby attractions and appreciated the spacious room we had.

In my children’s opinion, a playground or activities for kids would be great to keep them entertained.

I had a pleasant stay at this Best Western, but there were definitely some areas for improvement. The room was clean and roomy, which I appreciated a lot. The staff, especially during breakfast, were friendly and made sure everything stayed stocked. Breakfast offered a decent variety, and I enjoyed that the coffee was pretty good for a free service. The indoor pool and hot tub were well maintained, making for a relaxing time. However, sound insulation wasn't great. I could hear talking and footsteps from nearby rooms. The air conditioning in the lobby was not working, which made the check-in a bit uncomfortable. There were also some minor maintenance issues, like a faulty fridge latch that I had to keep an eye on. Getting fresh towels was also a bit of a nuisance, requiring multiple requests. Overall, not a bad place for a budget stay, but some upgrades and clearer communication regarding services are needed.

The two pools were always clean and refreshing after our walk. The outdoor option really added to our fun!

Felt really good, no complaints.

Would recommend for strolling around

Clean room, convenient location, with helpful 24-hour reception staff and a lovely seasonal outdoor pool to relax after exploring the nearby attractions.

Great hotel with its heated swimming pool, jacuzzi, and 24-hour reception. The staff even helped with my elderly parents during my first stay, which I remember fondly. Highly recommend it for a stress-free trip!

My stay at Best Western Of Lake George was delightful! The spacious and clean room was so inviting, and I particularly appreciated the welcoming atmosphere created by the attentive staff throughout the entire hotel, making it very accessible for seniors.

Better soundproofing would enhance guest comfort significantly.

The local veggies at nearby restaurants are a treat, and the Barnsider Smokehouse BBQ just kills it with flavor! Plus, Elsie's breakfast skills were top-notch—she kept the coffee flowing and the food on point! Can't beat that vibe.

They didn’t plow the driveway for snow during the storm, which left us stuck! Our food orders couldn't even make it through—where's the love?